Things that bother me.
1. When you buy milk, and it expires before you've finished it, and it expires days before it's meant to. Would you be able to like, ask for a new carton of it? I mean, the store did give you a faulty material. I'm sure you could just as easily buy a new one, but in the interest of saving money, why would you when you've done nothing wrong?
2. The fruit and vegetables section. It always bothers me that there's no "Try before you buy" section of fruit. I mean, compared to other consumables (and organic products in general) fruit is so inconsistent. Bruised apples, bananas, mangoes. Shriveled oranges, lemons, mandarins. I mean, they should at least have a sampler section for people who want to taste what they're getting into, but even then, while the taste may be nice, there's no guarantee that the fruit you're buying is bruised in any way. Which is a bit of a problem because it then kind of defeats the purpose of having the sampler section in the first place, because really, what use is there for it apart from getting the general taste of a fruit before you buy it?
Ironically, I find that grapes (the most consistent fruit), are the only ones that people frequently test/steal. Grapes always taste the same, and are probably the least susceptible to being off. Other fruits on the other hand, are seemingly inherently untestable.
3. The stationary section. The choices are so poor. Slowly but surely I've been restricted to actually going into a proper office retail and buying my stationary there. Would it kill a chain grocery store to get some Staedtler up in that bitch?
4. The service. I mean, I understand the social paradigm of the cashiers asking you how your day was, but it kind of bothers me that they ask that, while secretly/or not not caring about how your day was. Also, what's up with name tags, does anyone ever actually say "Thank you Dharma"?
I wish I could buy my groceries online from eBay or something.
Wow, those are some really interesting points you've made right there....
ReplyDeleteI genuinely look forward to reading more of your posts in future.
Up the punx?
you can buy groceries online
ReplyDeletehttps://www.colesonline.com.au
Yeah grocery stores really need to step it up.
ReplyDeleteCustomer Psychology, all in the training
ReplyDeletegreat questions.
ReplyDeleteWell there is actually a new website that sells groceries online, I think it's called soap.com or something. I've saw ads of it. You might want to check it out, it's relevant to your post.
ReplyDeleteBy the way, interesting blog. Will follow :)
1. The expiration date is rather a guideline more than a rule. Once a good is at of the store and put if your fridge, it's yours to handle. Your point is the same as taking an ice cream cake back the day after because it melted. There are a few reasons why milk would go bad. Temperature, other things in the fridge, the air it's exposed to, etc.
ReplyDelete2. I believe the try before you is unnecessary. It just takes practice to figure out which fruits/vegetables are good and which would be bruised and such.
3. I don't think it would kill grocery stores however it would not be very profitable. Stores stock items that will sell regularly. When I think of stationary, I instantly think of an office or card store.
4. Service is what keeps people coming back. And yeah almost every cashier is a robot at their stand, but their are those that are genuine and good with the elderly. However I would prefer to get rid of the middleman like you said and order groceries online. But then you run into your first suggestion. You wouldn't be able to pick a quality fruit.
I'm regularly not a negative nancy. But my team lost today. Also the law of supply and demand was not on your side. It does not make financial sense whatsoever to have samples of fruit, if the samples would not increase sales. Also with the stationary since the store would not be buying the paper in bulk like most office stores would generally the prices they would have to pay are steeper, driving the price up for the consumer and lowering the likelihood of the product selling regularly. However I did like the original ideas. Followed.
Thanks for that input. I totally agree with Point 4. It's times like these that I wish I studied economics, would probably make ideas like these a bit less tenuous.
ReplyDeleteBarcelona were all class today. Bit disheartened, but all the more focus on the Prem and FA now.